FAQ

1. What is the use of bag making machine?

A bag-making machine is a device that transforms various plastic films into bags of different shapes. Its processing capabilities encompass packaging bags of various sizes, thicknesses, and specifications using plastics or other materials, with plastic packaging bags being the predominant product. Depending on the bag-making shape, the equipment is categorized into heat-sealing hot-cut automatic bag-making machines and heat-sealing cold-cut automatic bag-making machines.

2. What is the use of film blowing machine?

A film blowing machine heats and melts plastic particles, then blows them into thin films. The films produced by this machine are ideal for high-end packaging, offering excellent barrier properties for freshness, moisture resistance, frost prevention, oxygen barrier, and oil resistance. They find extensive applications in both light and heavy packaging, including various items such as fresh fruits, meat products, pickled vegetables, fresh milk, liquid beverages, pharmaceuticals, and more.

3. What are you main products?

The main products include: high-speed fully automatic heat-sealing hot-cut bag-making machines, computerized four-layer cold-cut bag-making machines, multi-layer co-extrusion rotating blown film units, high and low-density polyethylene dual-purpose blown film units, biodegradable film blowing machines, printing machines, edge-folding machines, bubble film machines, granulators, and a complete set of plastic packaging machinery equipment.

4. Are you a manufacturer or trading company ?

we are a manufacturer specializing in plastic bag making machine & film blowing machine for 10 years. All of our engineer with more than 8 years experience.

5. Where is your factory? How to visit your company?

Our manufacturer is located in Ruian city,zhejiang province, China.If you need to visit our company, we will send someone to pick you up at the train station or airport.

6. How long is your delivery time?

About 30-45 days. But if you are in urgent need, we can expedite the production for you.

7. What's your warranty policy?

We provide one-year warranty and lifetime Online 24-hour manual service

8. What if the machine has problems after the warranty period?

We are a customer-oriented factory. Even after the warranty period, we will still provide 24-hour considerate online manual services to solve your problems.

9. How could we do if the parts are broken within the warranty?

We will provide free maintenance services during the warranty period.

10. How many workers do we need to run those machines?

Our machine is very convenient and saves labor, only one person is needed.

11. Will the manufacturer provide technical support for installation?

We will dispatch professional technicians to provide on-site installation services for our customers. However, customers are responsible for covering expenses such as technician travel fees and accommodation costs. At the same time, we provide professional 24-hour online manual services to eliminate your worries.

12. What about your main market?

We sell our high quality products all over the world, Such as Europe, Russia, Southeast Asia, Middle and South America, Africa, and other countries.

13. How does your manufacturer ensure quality control?

We have comprehensive and systematic control over the workshop. And always put quality and customer feelings first, which is the biggest reason why we have never received complaints from customers.

14. How long will the insallation take?

Installation and training can be completed within 5 days

15. Does your engineer understand English?

Our engineers know a little English, but don't worry, we have professional translators to accompany; We won't let any communication inconvenience happen.

16. What`s your payment methods?

We can accept T/T, L/C

17. What kind of packaging method is used?

Wrap with plastic film, but packaging in a wooden box will incur additional charges.

18. Do you provide formulation data for raw materials?

Certainly, we provide comprehensive raw material formulation information to help you achieve exceptional production outcomes.

19. What features does your blown film machine have?

Our machines are intricately crafted to deliver outstanding stability. Utilizing top-notch core components and undergoing rigorous quality inspection processes, they guarantee a dependable and enduring operation.

20. What is the level of efficiency offered by your film blowing machine, and how user-friendly is it in terms of operation?

Our machines achieve an output that surpasses industry standards and are designed for user-friendly operation. Additionally, we provide training and technical support to ensure that you can optimize the machine's full potential.

21. How can I get more information about the products?

Don't hesitate to reach out to us via the online messaging. We are prepared to furnish comprehensive information and address any inquiries you might have.

22. How far is your manufacturer from the city hotel?

Our factory is conveniently located, just a short 5-minute drive from the hotel, allowing you to rest well without disrupting your factory visits and test runs.

23. How far is your factory from the airport?

Our factory is only a 30-minute drive from the airport, and the hotel is conveniently close to the factory, ensuring minimal disruption to your rest and factory visits.

24. Do you provide free spare parts ?

Yes, we can provide you with free parts.

25. Do you have detailed and professional installation manual?

Certainly, we offer a comprehensive installation manual. Additionally, we provide door-to-door services for engineers, with associated expenses such as tolls and accommodation covered by you. We also offer 24-hour online support to address any issues you may encounter.

26. If OEM is acceptable?

Sure, we accept ODM as well as OEM.

27. Can I only buy some spare parts from you?

"Certainly, we not only provide premium machines but also offer high-quality parts. Parts can significantly impact the machine's performance and lifespan. Quality Parts contribute to improved stability, reliability, and efficiency of the bag-making machine, while reducing the likelihood of malfunctions and maintenance costs. Here are some benefits that good Parts can bring:

Durable Materials: The use of high-quality, wear-resistant materials in manufacturing accessories can minimize wear and extend the bag-making machine's lifespan.

Precision Transmission System: Equipping the machine with a precise transmission system enhances accuracy and stability, reducing errors and downtime.

Efficient Heating Elements: Employing efficient heating elements in components requiring heat can enhance heating efficiency, reduce energy consumption, and lower operating costs.

Advanced Control System: An advanced control system provides precise regulation and monitoring capabilities, enabling operators to easily grasp the machine's operational status and promptly identify and address issues.

Easy-to-Replace Components: Designing components, such as blades and seals, for easy replacement can minimize downtime and enhance production efficiency.

Compliance with Standards and Regulations: Ensuring accessories comply with relevant standards and regulations contributes to the safety and performance of the bag-making machine.

In summary, high-quality Parts can elevate the overall quality of the bag-making machine, decrease the likelihood of malfunctions and the need for repairs, ultimately extending the machine's lifespan and enhancing production efficiency."

28. Which certificate do you have for your equipment?

We have ISO Series, CE, PC certification,etc., ensuring our products meet international quality standards.Providing high quality service to our customers is our top priority.

29. Can you can design the equipment according to our size?

Certainly, you can share your customized requirements with us, and we'll tailor the machine to you. If you're not familiar with the specific details of the machine, you can provide information about the products you intend to produce. Our professional technicians will recommend suitable machines and address any questions you may have.

30. Will you will attend the fair to show your products?

Absolutely, we will participate in domestic and foreign exhibitions to showcase our products. Our confidence in product quality drives our desire to share it to more customers.

31. Can I transfer the money to you then you pay to other supplier?

We， a customer-oriented manufacturing and trading combo， prioritize customer needs above all else.

32. Can I delivery the goods from other supplier to your factory? Then load together?

Certainly. We'll do our best to ensure our customers enjoy better services.